𝐊𝐄𝐄𝐏𝐈𝐍𝐆 𝐀𝐍 𝐄𝐘𝐄 𝐎𝐍 𝐔𝐒 𝐋𝐀𝐖𝐘𝐄𝐑𝐒: Adoption of Augmented and Automated Intelligence
It's always useful to monitor and compare developments in the US, Canada and Australia as these legal markets are often early indicators of technology trends and shifts that will also impact in the UK. This review of an extensive research project in the US gives that kind of insight - perhaps as a catalyst to help prompt and plan new initiatives here.
We regard the "AI" discussed here, not as "Artificial" Intelligence, but as both:
🧿 "𝐀𝐮𝐠𝐦𝐞𝐧𝐭𝐞𝐝 Intelligence" - to enhance human decision-making, enabling lawyers to focus on high-value tasks while improving accuracy and efficiency
🧿 "𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐝 Intelligence" systems designed to streamline routine, repetitive tasks, freeing up valuable human resources for more complex legal matters.
Augmented Intelligence, in particular, reinforces the essential role of the lawyer by providing intelligent assistance rather than replacing human judgement. It’s about complementing human skills, not competing with them - and learning how best to do that.
𝐂𝐇𝐄𝐂𝐊 𝐎𝐔𝐓 𝐓𝐇𝐄 𝐀𝐈 𝐓𝐑𝐄𝐍𝐃𝐒 here courtesy of
Robert Ambrogi.
Now that use of AI can genuinely deliver results across many areas of practice and is quickly accelerating, a key challenge is getting people engaged and informed about AI's potential and implications. Resistance to change, lack of understanding, and misconceptions around AI can hinder implementation. To drive effective adoption, lawyers should be actively working on:
🌈 𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠: Providing tailored workshops and continuous learning programs to enhance digital literacy and demonstrate AI’s practical benefits.
🌈 𝐓𝐫𝐚𝐧𝐬𝐩𝐚𝐫𝐞𝐧𝐭 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: To clearly articulate how Augmented and Automated Intelligence improve workflow efficiency, reduce mundane tasks, and enhance client service.
🌈 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐂𝐡𝐚𝐦𝐩𝐢𝐨𝐧𝐬: It is time to identify and empower key individuals within the firm to advocate for AI adoption, demonstrating successful use-cases and tangible results.
By developing initiatives to introduce more Augmented and Automated Intelligence, UK law firms can enhance client service, improve efficiency, and position themselves strategically to grow and be more profitable.
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