Smarter Working Through Technology
Technology Strategy, Selection & Implementation for UK Law Firms
Carton & Co helps UK law firms work smarter through systematic technology adoption and integration. With 30+ years advising law firms on technology strategy, we guide managing partners and senior teams through the complete technology landscape—from practice and case management systems (PMS, CMS) and document management (DMS) to CRM, business intelligence, cloud infrastructure, and AI applications.
Our approach focuses on working smarter: using technology to deliver what clients value while improving profitability and lawyer satisfaction. Whether you're selecting new practice management systems, integrating AI tools like Microsoft Copilot, moving to the cloud, or building comprehensive technology roadmaps, we provide the independent expertise and implementation support that transforms technology investments into measurable business outcomes.
What is Smarter Working?
Technology should enable your firm to work smarter—delivering more of what clients value while improving profitability and lawyer satisfaction. This requires systematic integration across your complete technology ecosystem, not piecemeal solutions.
For Clients: Faster turnaround, more responsive communication, better value perception, innovative service delivery
For Your Firm: Higher profitability through productivity, better resource allocation, reduced operational friction, sustainable competitive advantage
For Your People: Time freed from routine tasks for higher-value work, better tools for complex legal work, reduced administrative burden, more satisfying practice
Your Complete Technology Ecosystem
We help you navigate and optimize across all components:
Core Practice Systems
• Practice Management (PMS) & Case Management (CMS) - Matter management, time recording, billing, workflow
• Document Management (DMS) - Secure repositories integrated with practice systems
• Client Relationship Management (CRM) - Opportunity tracking, relationship mapping, business development
Infrastructure & Intelligence
• Cloud Strategy & Microsoft 365 - Migration planning, security, licensing optimization
• Business Intelligence - Dashboards, analytics, performance metrics for strategic decisions
Intelligent Automation & AI
• Microsoft Copilot - Integrated AI for document drafting, research, email, meetings
• Specialized Legal AI - Contract review, legal research, document analysis
• Process Automation - Workflow automation, document assembly, routine task reduction
Security & Compliance
• Cyber Essentials Certification - Required by clients, insurers, government work
• Data Protection - GDPR compliance, secure hosting, access controls
Our Structured Approach
Based on 30+ years guiding law firms through technology decisions:
✅ Evaluate Current State - Assess whether current systems can be optimized before replacing—identify what works well alongside gaps
✅ Define Objectives & Priorities - No perfect solution exists; identify and prioritize requirements, engage your team early
✅ Explore Full Spectrum - Consider AI and automation within context of broader ecosystem; don't let hype distract from fundamentals
✅ Structured Selection - Request responses from suppliers, focused demos, select based on fit not features, expand specifications collaboratively
✅ Implementation & Adoption - Technology succeeds based on adoption; we provide planning, workflow design, training, ongoing optimization
How We Work With You
Our specialist legal technology consultants offer flexible support:
• Briefing on options and specifications—avoid blind alleys
• Attending demonstrations—experience to dig deeper
• Contract negotiation and implementation planning
• Workflow optimization and project management
We provide fixed prices for key stages or day rates, depending on your preferences and in-house resources.
Technology Decisions Informed by Client Intelligence
The most successful technology strategies are informed by systematic client listening. Technology investments should align with what clients actually value—not just internal efficiency goals. Our client listening services help ensure technology investments deliver competitive advantage by aligning with client needs and expectations.
The Carton & Co Team
Allan Carton is a qualified solicitor with an MBA from Alliance Manchester Business School. Since 1990, Allan has specialized in advising UK law firms on technology adoption, client relationships, and business development, understanding both legal practice and business strategy.
Frank Manning is a technology specialist for professional practices, providing technical implementation expertise. Frank advises on technology selection, integration with existing systems, data security protocols, and technical governance requirements.
Dr Lee Williams brings expertise in process improvement and change management, helping firms navigate the organizational and cultural shifts required for successful technology adoption.
Together, we provide the strategic, operational, and technical expertise needed for successful technology adoption—from strategy design through to firm-wide implementation.
Getting Started
If your firm needs expert guidance on technology strategy, selection, or implementation, Carton & Co can help you develop an approach that enables confident deployment and measurable business outcomes.
Contact Carton & Co here >>
Allan Carton
Email: acarton@cartonconsultants.com
Phone: 07779 653105
LinkedIn: linkedin.com/in/allancarton
Carton & Co - Specialist consultants to UK law firms on technology adoption, client relationships, and business development.
Engagement & Implementation
We will work alongside your management team to prioritise and plan the right initiatives and timescales. Then help you engage your people to ensure a successful implementation and tangible results from your investment.
We can also help you secure your practice with Cyber Essentials, and explore options to help you fund your investment in IT - always seeking to implement and use technology to develop your business and add more value for clients.
As you turn to longer term development of technology solutions, we recommend discussions with clients, introducers and business partners to keep track of what they want from you to guide and prioritise your technology development plans.
Let's Get Started
By partnering with Carton & Co, your law firm can confidently navigate the complexities of legal technology adoption, ensuring a future-ready, efficient, and profitable practice.
YOUR NEXT STEP: Schedule a Free Consultation with Allan Carton.