Allan Carton
Lead Consultant
Solicitor, MBA
Client Service Innovation, LawTech & Business Development
Tel: 0161 929 8355
Mob: 07779 653105
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Specialist advisor to law firms, corporate legal teams and businesses operating in the legal sector. Allan will work with your management teams and across your business to develop and implement new strategies, plans and initiatives to deliver them.
As a business consultant since 1990, Allan brings a unique blend of experience in client relationship management, technology and the market for professional services to inform strategic decisions where these areas have an impact.
Legal Tech | Operations | Clients | Business Development
Projects often involve a mix of:
- Helping professionals improve use of legal technology, with better ways to work, communicate and collaborate, including rapidly developing AI options.
- Listening to clients, to explore and define expectations, introduce innovation, develop better value propositions for clients, introducers and business partners.
- Marketing, Technology & Business Strategies - practice wide, by department or business sector.
- Client Relationship Management
- with automation enabling professionals to become pro-active and focused on the right prospects.
- Selecting the right technologies from the right suppliers to deliver for clients and improve internal operations. Automation and new intelligence are developing quickly now as useful options.
- Market research, helping to make sound decisions when focusing on new business opportunities
- Challenging perceptions, to challenge and develop their business and their role
Research & Publications
- Targeting Profitability : Strategies to Improve Law Firm Performance - Shifting the IT Focus to Developing Integrated Business Solutions (ARK Group) >>
- Client Listening: Ask clients about their world to win new business (Law Management Section's "Managing for Success" journal).
- The Internet for Lawyers Newsletter - various topics relating to management, development and delivery of legal services.
- Lean (Legal) Machine . How can law firms deliver more for less? (Law Management Section's "Managing for Success" journal).